If you haven’t done so already then you may take your former spouse/partner to court and get an order requiring him or her to pay support. Once the order is made it is filed with the FRO who then has the power to enforce it using various enforcement mechanisms.
If instead an order (or agreement) has been made, and filed with the FRO, and your former spouse/partner is not abiding by the order or making the payments then contact the FRO to ensure that they find some way to get the payments to you.
If that fails then your former partner/spouse will be taken to court and found to be in contempt of his or her orders and either fined or imprisoned.
However, the above only applies if you have not withdrawn from the services of the FRO. If you have withdrawn then you will need to re-file the order or agreement with the FRO so that it can start enforcing the payments. In order to do so you will need to pay a $50.00 fee.
If you find yourself in this position you may contact the FRO Customer Service Unit or Enforcement Call Centre at 416-326-1817 (or toll free at: 1-800-267-4330).